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Atlantic City Hotels & Casino Reviews » Trump Plaza Hotel & Casino
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To whom it may concern: As soon as my husband & I took the elevator in the East Tower, I knew we had made a mistake in selecting Trump Plaza. When we got to our floor, the first thing I noticed was the faded, worn-out carpeting in the corridor, the fake floral arrangements and the dated décor. Our room was certainly not worth the $486 we paid. In the bathroom, there was a rusty shower curtain rod, a shower head that should have been replaced 20 years ago & peeling wall paper. We were also quite surprised when we had to pay $20 to park in the parking garage [at the very least, this should have been included with our stay] & I darn near fell over when I was told that there was a $15 fee to use the fitness center.
In addition, we ended up losing $4 in the vending machines on the 6th or 7th floor [wherever the ice cream / soda / snack vending machines are] as the vending machine on the 9th floor was sold out of everything.
At the end of what was supposed to have been a fantastic weekend @ Trump Plaza, my husband & I checked out feeling quite cheated by our experience. It is my sincere hope that you will do whatever is necessary to redeem yourselves in our eyes. Sincerely, Myriam Hosler
This customer's view does not reflect the opinion of Atlanticcity.com Inc.
Comments: - I am sorry to hear this. Call us next time and we will make sure to take care of you.
( 2 of 2 people found this review helpful)
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I visted here on:
Oct-18-2008
Would I recommend this hotel?
No way!
My ratings are:
    Value
    Rooms
    Business
    Location
    Cleanliness
    Check in / front desk
    Service
I recommend this hotel for:
Tourists
I do not recommend this hotel for:
Romantic getaway
I stayed here because of:
Restaurants
My age:
35-49
Traveling with:
Spouse / significant other
My visit was for:
Romantic getaway
Would I stay here again:
Maybe
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The hotel was beautiful, the room was absolutely great with a breathtaking view of the ocean, and we said "I Do" on the beach!! Then we got tattoos of the date. So that stay will be remembered for a lifetime. Th | | |