I printed out my reservation from this site in order to show the front desk. She said that the confirmation number from this site didn't have any significant and that she couldn't use it to look up my reservation. She took a very long time to find my reservation even though I told her that my last name had a space it. She scanned all of my credit cards in order to find the reservation which didn't help her locate it. Finally, I told her again to put a space in my last name and this time she listened and she found it. She was unprofessional and unwelcoming. We had traveled a distance in traffic to arrive at the Borgata and the experience at the front desk was not a very nice way to welcome guests.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Jun-27-2009

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists


I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Yes

This was my first time at Borgata, so I cannot comment on what it is not good for. The rooms were great, the bed comfortable. I liked the fact that there was a refrigerator and coffee machine in the room. I wanted to see Trump and Harrahs, but had to take a cab to the other hotels. My only other complaint is that most of the restaurants were closed during my stay, which made us look elsewhere to find dining.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jun-16-2009

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Honeymoon
Internet connection
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists


I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes

It was a pleasant stay and would love to go again for a few days to enjoy more and see more of the Borgata and the Jersey shore 1 day was not enough to do with the amount of money that was spent for 1 night to stay there but i do hope to visit again if the price is right thanks for the nice night we enjoyed every second .. I would love to go the spa and pool next time it looked cool.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Very happy you enjoyed yourselves. Thanks for booking at AtlanticCity.com.

Was this helpful?

I visted here on:
Mar-28-2009

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Romantic getaway
Tourists

I do not recommend this hotel for:
Families with young children

I stayed here because of:
Casinos
Shopping

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Yes

The floors were not very clean. There was no turn down service. The mini bar was empty. There were no glasses in the room. The alarm clock was not lit. Also, the room smelled like smoke and there were no bath robes available. The restaurant where we ate was very over priced and the food was sub level. We enjoyed the entertainment but probably will not stay at the Borgata again unless there is someone's performance we want to see.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Mar-13-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Tourists

I do not recommend this hotel for:
Tourists

I stayed here because of:
Entertainment

My age:
50 plus

Traveling with:
Family

My visit was for:
Romantic getaway

Would I stay here again:
No way

The Borgota was very luxurious. The decorations are exquisite. The room was immaculate. The bedding was just perfect and the bed was quite
comfortable.

The staff was very professional and accommodating.
The casino staff, in turn, was very professional
It was easy to relax and feel comfortable in such
a setting.

I dined at Bobby Flay's. We received superior treatment from the restaurant staff. Everything
on the menu was ala carte. The food was really
delicious.

I would definitely recommend the Borgota as a perfect place to relax.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Very happy you enjoyed yourselves. Thanks for booking at AtlanticCity.com.

Was this helpful?

I visted here on:
Dec-09-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Meetings
Romantic getaway
Tourists

I do not recommend this hotel for:
Older people
People with disabilities

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Just me

My visit was for:
Leisure

Would I stay here again:
Yes

My husband and I loved the Borgata!! We only stayed one nite for business but it felt like we were away on vacation for a week. Would love to go back. The pool was amazing, the restaurants were great and the bars were a lot of fun. We even ordered room service after a late nite out. The food was good and the waiters were very nice. The views were amazing and on a nice day you could walk along the water.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Very happy you enjoyed yourselves. Thanks for booking at AtlanticCity.com.

Was this helpful?

I visted here on:
Dec-10-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Internet connection
Meetings
Romantic getaway
Tourists


I stayed here because of:
Business
Casinos
Entertainment
Spa

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Business

Would I stay here again:
Yes

In general I would say that the Borgata is ok. The room (and amenities e.g. movie rental) and the restaurants are very overpriced but I expected this. The check-in took longer than I thought it should take and one of the room keys didn't work. But I felt that the staff were responsive and would do most of anything you might request. For example, the TV remote control didn't work (possibly batteries) and it was replaced within a reasonable amount of time.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this,Ron. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Aug-23-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists


I stayed here because of:
Entertainment
Restaurants

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Maybe

The Borgata was absolutely amazing. Top notch service and entertainment all weekend. The only downside is that the casino get extremely crowded over the weekends. Obviously this is to be expected, however waiting for 45 mins just to get on a table seemed a little crazy to me. I would stay here again but I would make sure that at least one of the nights was during the week. ie Thursday to Saturday stay. Otherwise the trip was a lot of fun and the dealers at the Borgata were very friendly and fun to play with or against.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great review. Summer is busy! Glad you had such a nice time!

Was this helpful?

I visted here on:
Aug-02-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Romantic getaway
Singles young


I stayed here because of:
Casinos
Entertainment

My age:
25-34

Traveling with:
Business associate

My visit was for:
Leisure

Would I stay here again:
Maybe

First time in AC , so I wanted to stay at what I thought was the best hotel.The room was a little under what I expected from what I heard from others. The restaurants were very expensive and the approximately to the boardwalk wasn't good not to mention having to wait for several buses to come by that were not full.I think my next stay will be at one of the casinos on the boardwalk where there seemed to be more activities, its too bad because i was really expecting a nice visit at the Borgata.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Jul-29-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Internet connection
Older people

I do not recommend this hotel for:
Families with teens
Families with young children

I stayed here because of:
Casinos
Restaurants

My age:
35-49

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
Maybe

Honestly I thought this hotel could give other options that doesn't included only the casino. I`ve stayed there because I thought it was the best of Atlantic City however it it's not true. The gym and the pool closes at 8pm; there's no internet wi-fi in the room; the values it's not cheaper to even include TV programs or the use the gym. There's no service room that makes the guests feel good, only the cleaning service (that it's not enough for a five star hotel). The only good thing was the valet park service and the check in service. I'm sorry to tell this, but I'll never recommend this hotel.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jun-13-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Internet connection

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Romantic getaway
Tourists

I stayed here because of:
Entertainment
Spa

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

My great great grandfather (can only say great so many times) founded Atlantic City in the 1600's where I was born and raised. My dad was the chief of the fire department for many years. My maiden name is Leeds. Having sand in my shoes as a native of Atlantic City, I try and get down as often as possible. I now live in Briarcliff Manor, NY which is in Westchester County. We like staying at the Borgata. The rooms are spacious and you are only a jitney ride away from the boardwalk. We just ate for the first time at Borgata's new Bobby Flay Steak restaurant which was absolutely fantastic.

Sincerely, Evelyne Leeds Cerrone

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jun-07-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Families with teens
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Romantic getaway
Singles older
Tourists


I stayed here because of:
Entertainment
Restaurants

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes

We found the hotel to be very luxurious, clean and enjoyable. We traveled as a family and the hotel was accommodating. We used the pool with our children, which was clean and had plenty of places to relax. We ate in the cafeteria which looks like a high end food court with chandeliers, but reasonable prices. You can also choose to dine in many of the restaurants that are in the hotel Gambling was fun and have and would recommend this hotel.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Apr-23-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Great pool
Romantic getaway


I stayed here because of:
Entertainment

My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
Yes

The casino and its facilities our first rate. Lots of winners at gambling. Fabulous restaurants to choose from and many hot clubs. The hotel in general is beautiful and clean. However I would not book a room here again, the rates our over the top for a room that looks and feels like your average Holiday Inn. The TV was ancient, the phone was broke, the bathroom was not clean to my standards, the ice machines were broke and burns in carpet. I let my dissatisfaction be known and was simply told sorry but there is nothing we can do.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Apr-19-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Singles older
Singles young
Tourists

I do not recommend this hotel for:
Families with teens
Families with young children
Older people

I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Just me

My visit was for:
Leisure

Would I stay here again:
No way

My husband and I went to Atlantic City for my birthday. We hadn't been in a few years, so we decided to stay somewhere new. We had a beautiful suite at the Borgata. The bathroom was larger than my office! Service was excellent and I regret that we only stayed one night. Besides the fact that I didn't come home with more money than I left with, we had a good stay. I even brought half my dinner (a Reuben sandwich from the Metropolitan) home with me! It's a beautiful hotel.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Feb-26-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Honeymoon
Internet connection
Older people
Romantic getaway
Singles older
Singles young
Tourists

I do not recommend this hotel for:
Families with teens
Families with young children
Pet owners

I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes