I was not pleased that the person who took my resservation on the phone spelled my last name wrong and therefore caused us trouble when we tried to check in. The confirmation number that I was given didn't matter at Harrah's-they didn't know what my confirmation number was for. You should have some type of common confirmation number system with the hotel so that when I give the number, they know who I am. Also, the check in line was VERY long, we had to wait almost an hour to check in.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Aug-03-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Great pool
Older people
Romantic getaway
Singles older
Tourists

I do not recommend this hotel for:
Families with young children
Honeymoon
Pet owners
Singles young

I stayed here because of:
Restaurants

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Yes

The hotel is beautiful, and the view from the waterfront room was spectacular. The room was spacious, and tastefully done with a rich mahogany. (one complaint is that a few items were left behind by former tenants, making us believe that perhaps the room was not cleaned previously). The shower was spacious, the water hot, with a marbled bench for those not inclined to stand. All employees we encountered were friendly, and very helpful. Room service was timely, and impeccable! Food service is open late, thank god! we were more interested in gaming! The slots were NOT LOOSE (for us), but we WERE able to play for awhile. We would return again.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Very happy you enjoyed yourselves. Thanks for booking at AtlanticCity.com

Was this helpful?

I visted here on:
Aug-04-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists

I do not recommend this hotel for:
Pet owners

I stayed here because of:
Casinos
Entertainment
Restaurants
Spa

My age:
50 plus

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
Yes

good hotel and pool;; staff are good and efficient; this is good for couple but not good for kids bec there's nothing for them to do. I wish there's something for my son to enjoy with...
they need to improve their check-in /check-out system during peak hours.. it took us 1 1/2 hrs just to check in which is kinda disappointing for 4 class hotel like this.
The room is exceptionally good and very impressive
and clean

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jun-29-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Honeymoon

I do not recommend this hotel for:
Families with young children
Pet owners

I stayed here because of:
Beach
Shopping

My age:
18-24

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
Yes

The hotel was excellent. They could improve on security measures in the clubs and access to the hotel rooms.
Check in lines are very long, but move fairly quickly. Should not give priority in ALL areas to diamond members (ie; Buffet line). We all pay the same price. Would return here in the future.
The food was to die for. There was a lot of variety in the casino and the free shuttle to sister hotels beats the jitney service.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jun-22-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Families with young children
Great pool
Older people
People with disabilities
Singles older
Tourists

I do not recommend this hotel for:
Singles older

I stayed here because of:
Casinos
Entertainment
Restaurants

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Yes

My friend and I had a great time at the hotel. We gambled and went swimming. The pool area is great for swimming and relaxing. The food was very good at the new Reflections restaurant. However, I must say the view from the room was not enjoyable. The view was of concrete for the adjoining tower. Would prefer better views next time. Check out was very easy and done via the television set. Enjoyed the entire trip with the exception of the view from the room.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jun-22-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Families with teens
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists

I do not recommend this hotel for:
Families with young children
Pet owners

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes

We had a great time at this hotel. The only bad thing was that check in took a little long, but then they were very accommodating. Everyone was helpful restaurants and food very good.
The pool area was beautiful and relaxing. We went to the pool club at night it was a lot of fun. The atrium rooms are very nice. Our view was not that great but who stays in the room to look at the window anyway. Definitely can't wait to go back

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Apr-17-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Great pool
Romantic getaway

I do not recommend this hotel for:
Families with young children

I stayed here because of:
Beach
Casinos
Entertainment
Restaurants
Shopping
Spa

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Yes

Overall the hotel was nice, however there were a few problems.

1) When I checked in, front desk gave us a room in the new Waterfront Tower. I asked if this was a good spot, she said yes. She didn't tell me that there was construction going on. We were woken up by loud drilling. I wish they were upfront and honest about the construction.

2) We had problems with the wireless internet service. I purchased internet for 24 hours and they shut it off after just a few hours. I spent a long time on the phone trying to get someone to help. I kept getting connected to people who didn't know what to do. This was a major inconvenience, and made me late to a business function.

3) The taxi stand wasn't very helpful. It was easier for us to wave down our own cabs.

4) The service at the bar downstairs was terrible. It would be one thing if the place was crowded, but it really wasn't. Plus, the bar had three bartenders, so there was plenty of service. It took almost a half hour just to order a drink.

5) If you're looking for good single night life, this is not the place to be. The Borgata is a better hotel for that.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Mar-07-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Singles young

I do not recommend this hotel for:
Business

I stayed here because of:
Business
Casinos
Entertainment

My age:
18-24

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
No way

I Booked Harrahs for a Friday night at their waterfront tower. The room was pretty nice and it was clean. The shower was made for someone that is 3 foot tall I was not impressed. The noise was unbearable all night long screaming yelling foul language needless to say didn’t get sleep in the waterfront tower. Most the restaurants closed too early for a casino. The games on the floor where alright could be a little better, Just my personal favorites where not there. One of the Staff members by the main entrance was rude to us. This would be a great place for a younger crowd especially younger guys looking for hookups seemed to be a lot of available girls there. And finally the payouts where terrible

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Feb-19-2010

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Singles young

I do not recommend this hotel for:
Older people

I stayed here because of:
Casinos

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

After 2 months in Sudan I wanted to have 3 days with my family, one room, no moving about to spend time with my young daughter and allow my wife and her mother relaxing gambling time. We were sent to another hotel for 1 night due to over booking meaning I wasted three hours moving from one hotel and back to the original one, it cost me excess money for parking and tips and I didn't set myself up to spend quality time with my daughter.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. We will email you to get more details.

Was this helpful?

I visted here on:
Jan-01-2010

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool

I do not recommend this hotel for:
Families with teens
Families with young children
Pet owners
Romantic getaway
My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
Yes

Family pool was enclosed in glass. They closed it because oft he storm which left the game room/arcade which was a $1 a token. First day had to call for toilet paper which took hours to get. The casino is not good in the am as they only had a handful of table open until 12 and no low tables. The restaurants are expensive and not very kids friendly. I would not recommend this hotel for a family vacation even though they claim it is kid friendly.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Aug-03-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I do not recommend this hotel for:
Families with young children
Great pool
Pet owners

I stayed here because of:
Entertainment

My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
No way

My room was not correct(when I made reservations I requested a smoking room when I arrived it wasn't a smoking room, I had to go up and down carrying my bags as I had to go back and forth to the front desk/concierge). I had to call front desk 8times to get an ashtray I also had to call multiple times for everything I needed, even to get a food tray taken away that was left in the hall for at least 6 hours. I have been to Atlantic city before and never stayed overnight. I thought this hotel and trip would be the perfect trip to do that but i had hassles at every turn here. It was not as pleasant as I would have liked.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jun-11-2009

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Singles older
Singles young
Tourists


I stayed here because of:
Casinos

My age:
18-24

Traveling with:
Just me

My visit was for:
Leisure

Would I stay here again:
Maybe

I was surprised to see that being that it was recently renovated the Lobby's bathroom were not very appealing, the rooms had no coffee pot in the rooms, or enough towels. Although I went more for the entertainment and casino, the room is the last place you want to go to at the end of the night and the hallways were not very clean.. the room had a very old smell to it. Not very nice. Expected a much more classier place.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Mar-07-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Older people

I do not recommend this hotel for:
Families with young children
Honeymoon
Romantic getaway
Singles young

I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

I was asked by the Front Desk / Check In where I wanted my Room. I told her I wanted a room facing Borgota because I was attending a Concert there with my daughter for her Birthday!to make it a memory that we were attending there,and was instead put in a room facing the back Section of the Hotel which was very disappointing, I even called the front desk and was put on hold for a very long time so i hung up disappointed again and never heard back from them too! Instead we were looking out the window seeing a swamp, instead of seeing the place where we were going to attend a awesome concert which would have made a very awesome memory for my daughters birthday at your Hotel instead we were stuck looking at the swamp at the back of the hotel, :( sad face!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am very sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Nov-07-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Families with teens
Honeymoon
Romantic getaway
Singles older


I stayed here because of:
Entertainment

My age:
50 plus

Traveling with:
Family

My visit was for:
Family time

Would I stay here again:
Yes

The security staff at "The Pool" is a band of idiots. I went to Harrah's for my 21st birthday and on my first night there, me and a couple of my friends decided to stop by the pool. At the door, one of bouncers tells my friend, who happens to actually be 22 years old, that he does not look 5'8 as his ID indicates. Then the moron proceeds to take his ID away on the basis that it is a fake. My friend had to run to his car, retrieve his car registration and school ID, and had to ask one of the police officers to get his REAL ID back! These morons in suits need to take their $30,000 salaries and invest it in their education.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Sep-05-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people

I do not recommend this hotel for:
Families with young children

I stayed here because of:
Casinos

My age:
18-24

Traveling with:
Business associate

My visit was for:
Leisure

Would I stay here again:
No way