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Atlantic City Hotels & Casino Reviews » Resorts Atlantic City Casino Hotel
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I had booked 4 rooms for my company on my email address plus recommended an additional 4 rooms to quests who were coming into town for business as well. I checked into the hotel a day earlier than everyone else, which might have been a mistake. All my other quest's received rooms in the new tower and were happy with their accommodations. I was placed in the old tower which should be blown up and start over. It is outdated, dingy, and very, very old. After asking to be moved twice, I gave up on the third try and put up with what was supposed to be a mini suite, but in reality was two rooms, with a wall taken out of the middle. I had two bathrooms, with 60's tiles and barely big enough to sit on the john. Drop ceiling that had mold and didn't look like it had been cleaned in years. When I asked the front desk about moving to the new tower I was told that because we had a special rate thru a third party that was not possible, yet everyone else in my group paid the same rate and received nice rooms.
I guess I would recommend this hotel if I could make sure of receiving the cleaner, nicer rooms, instead of the original 60's rooms. This customer's view does not reflect the opinion of Atlanticcity.com Inc.
Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.
( 1 of 1 people found this review helpful)
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I visted here on:
Sep-13-2009
Would I recommend this hotel?
No way!
My ratings are:
  Value
Rooms
Business
Location
Cleanliness
Check in / front desk
Service
Casino
I do not recommend this hotel for:
Business
Internet connection
Romantic getaway
Tourists
I stayed here because of:
Business
My age:
50 plus
Traveling with:
Spouse / significant other
My visit was for:
Business
Would I stay here again:
Maybe
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