I would not recommend this hotel/casino to anyone. All you got done was walk. The rooms were so far away far away from casino. We had to go from our section of rooms through the casino to the other section to get to pool. Terrible!
Then the pool closed at 7:45 p.m. We had about 20 minutes. The pool was nothing to brag about
either. In my opinion dirty. The walking to get to everything just seemed that was all we got done. Would not stay at Tropicana again.
Thank you.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this,Saundra . Most folks like Tropicana, although it is a spread. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Aug-11-2008

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I do not recommend this hotel for:
Families with young children
Great pool
Tourists

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

The Tropicana hotel had the worst customer service I have ever experienced. When I checked in I went upstairs to my room which was not cleaned and looked like a disaster area! Two pizza boxes were lying on the bed, empty soda bottles were left on the dresser, dirty towels on the bathroom floor, and a questionable stain on a chair. It took 30 minutes for a maid to come upstairs and attempt to clean it, and when I called the front desk they didn't even care. It took another 35 minutes to get moved to another room which was dirty also. Their were food stains on the bed skirt and the carpet had not been vacuumed either. When I called the front desk again I was bounced around from person to person and never spoke to a manager. After an hour the housekeeping manager finally came upstairs and offered me a VIP room for the same rate. Worst experience of my life! Definitely not worth the time or effort!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Feb-18-2010

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I do not recommend this hotel for:
Meetings
Older people
People with disabilities
Singles young

I stayed here because of:
Business

My age:
25-34

Traveling with:
Business associate

My visit was for:
Business

Would I stay here again:
No way

First, I book my stay on line, when I got to the hotel I check in. Walk alot to the room that was given to me and when I got to the room it was occupied by someone else. Went back to front desk and the Rep was not pleasant and that there was no rooms available. Until he finally got me a room. Plus I request a double bed with no smoking room and 1st was given a smoking room.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Aug-04-2009

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Tourists

I do not recommend this hotel for:
Families with teens
Families with young children

I stayed here because of:
Beach
Casinos

My age:
35-49

Traveling with:
Family

My visit was for:
Family time

Would I stay here again:
Maybe

I was not able to take my bags to the room with a cart. The hotel policy is, "the cart belongs to the bell men." Without knowing distance to the room from where I would park, I was forced to use bell service. It took 2 hours for us to receive our luggage to our room. I repeatedly called bell service to ask whereabouts of my luggage and I was told that the bell man left with the bags and they did not know where they were. We were stuck in our rooms for this entire time because everything was with the bell man. You can guess whether I used the bell service when I left, or if I carried every piece of luggage to the car. Also the room was old, didn't have a safe or coffee maker, and was small. How can you not have a safe in a casino room?

Nice casino, nice shopping and restaurants, but the room and the bell service will keep me away from this place.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jul-28-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service


I stayed here because of:
Casinos
Restaurants

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

The west tower is really bad, I booked the room through Atlantic City.com site, and I still got a crappy room. The hotel service is the worst I've ever seen. The sheets and blankets in my room were sour, we called house keeping several times, when someone finally came he brought sheets, with no blankets and said it was not his job to change them. We asked him to smell the sheets and he said that was not his job either, but he had on a housekeeping uniform, go figure?We called several time after, the last person hung up on me. We slept on sheets with no blanket after we made our own beds. One bar of soap in the room and when we checked in at 3pm there were dishes in the hallway that at 3am the next day were still there.I will never stay at the Tropicana again.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, but we don't have a say in the rooms people get. Everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jul-28-2009

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Singles young

I do not recommend this hotel for:
Families with teens
Families with young children
Great pool
Honeymoon
People with disabilities
Romantic getaway

I stayed here because of:
Beach

My age:
35-49

Traveling with:
Family

My visit was for:
Family time

Would I stay here again:
No way

Poor service, poor promotions, poor elevators, and poor front desk service sum up our stay. Ice machine not working on 3 floors above and below ours. The casino would not comp a second tee shirt or allow me to buy a second one for my young daughter. The outdoor pool was closed for an entire afternoon for chemical maintenance. The indoor pool was very small. Overall the rooms were adequate, very much like you expect from this price range. The elevators for the west tower were unbelievably slow, not just at check in and check out. Would not recommend a stay here.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jul-20-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I do not recommend this hotel for:
Families with teens
Families with young children

I stayed here because of:
Beach
Casinos

My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
No way

Had problems with cleanliness of room. They switched rooms for us but those rooms were directly below laundry room and had a second night of no sleep. Trop was not very accommodating to fix the problems. Spent alot of time waiting in line to check in, they need a better system. I had a group of 7 people with 2 rooms and spent alot of money in the casino and still didn't get much help resolving issues we had, had to argue with management. When your on vacation you expect a clean and quiet room as that is what is advertised.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jul-12-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Families with teens
Singles young


I stayed here because of:
Beach
Casinos
Restaurants

My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
Maybe

The Hotel is old. Needs major work done to it. The wall paper was coming down. The carpets in the hallways were messy. Our room the shower did not work well, the tub did not drain properly. There was no guest service book in the room. When questioned at front desk, they said no one had any because they were up grading them. Nice to have known at the beginning. Will not stay their again, until fixed. It is a nice location for going on the beach.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jul-20-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Singles older

I do not recommend this hotel for:
Romantic getaway

I stayed here because of:
Beach

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

Got a room with the view of a wall. Kids running around everywhere. Casino was 2nd rate. Dealers had no consistency. Restaurants were good though. Great comedy club and nice shops. I thought that most of the patrons looked to be in their teens. Slots seemed out-dated compared to other casinos. It takes a long time to get from one place to another and at times can be confusing, especially at check in, when you are not familiar with the layout.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jul-16-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Families with young children

I do not recommend this hotel for:
Older people
Romantic getaway

I stayed here because of:
Entertainment
Restaurants

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

When I check in I paid for 2 rooms only one was ready, my second was not until 3 hours later. Management and staff was not helpful no offers of upgrades or comps not even an apology. Non smoking areas are not enforce not healthy for infants or children. You have to walk thru smoking areas to get the better resturants, this not right to all those none smokers.This hotel is only good for gamblers and smokers not for families.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Jul-05-2009

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Meetings
Older people
Singles older
Singles young

I do not recommend this hotel for:
Families with teens
Families with young children
Older people
People with disabilities

I stayed here because of:
Beach

My age:
35-49

Traveling with:
Family with young children

My visit was for:
Family time

Would I stay here again:
No way

The hotel room was fine but I found some of the casino workers to be rude and lacking a personalty. The Pit boss at the black jack table was rude and a bar tender, his name was Marty, was not attentive. I stood in front of him and requested a drink and he just ignored me. It took him a good period of and after serving several others before he noticed and ask if he could help. Naturally he didn't get a tip.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Feb-21-2009

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Families with teens
Honeymoon
Meetings
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists


I stayed here because of:
Casinos
Entertainment

My age:
35-49

Traveling with:
Business associate

My visit was for:
Leisure

Would I stay here again:
Yes

My stay at Tropicana in March of last year was unsuccessful. I have stayed at the Tropicana many times before and a couple times since then and this was definitely the worst. The receptionist was very rude when my finance and I checked in, making us feel stupid after asking simple questions such as "Do we pay for internet?" and "What time do the resturants typically close?" After this the room we stayed in had problems such as dirty glasses, insufficient towels, and dirty linens. I was shocked when all these snowballed because like I said before I've stayed at the Tropicana before and it was never that bad.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. It took a long time for you to review this! Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Mar-02-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Internet connection
Older people
People with disabilities
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Restaurants

My age:
18-24

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
Maybe

I arrived at the hotel to find out that I was not able to self park because of the hight of my truck. Went through valet parking entrance and was not able to find the front desk. The front desk was on the other side of casino. Requested a none smoking room(a must) with a king size bed. Receive a room with a king size bed on a none smoking, so it was posted. Went into room and it smelled worst then the casino floor, like I was sitting in an ashtray. Not happy with my stay nor would recommend this hotel.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Dec-06-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

I recommend this hotel for:
Business
Internet connection
Meetings

I do not recommend this hotel for:
Families with teens
Families with young children
Great pool
Honeymoon
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Casinos

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Business

Would I stay here again:
No way

I was not happy with the room at all. It was not what I expected it to be at the Tropicana. It was not worth the amount of money they charge. Atlantic City.com asked what type of bed but they did not advise me that it is first come first serve. It was on my reservation which bed type and the front desk agent did not inform me that I would not be getting what was on my reservation.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Hotels will try to accomodate bed type but can not guarantee it. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Oct-03-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service

My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way