Hotel needs to be updated. The entire town needs a make over. New Jersey is missing a great chance at having a mega tourist spot because of the bad parts of the town.AC should expand away from the boardwalk and marina area into the center of the city getting rid of the crime ridden area that you must pass thru to get anywhere.The outlet area is a great start,but there is to many other parts of the town that makes AC feel unsafe.These areas look like a crime infested urban area where you do not feel safe traveling thru.New Jersey and AC have not made the full effort in making this a destination resort and because of this it is missing out on a lot of tourist dollars.I am look forward to the day when you can walk around all of AC enjoying the city. As for the current hotels they need to keep updated and strive for better customer service hiring people that have some work ethics.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- Great helpful review, everyone will appreciate your effort. Thanks for coming to AtlanticCity.com!

Was this helpful?

I visted here on:
Jun-16-2009

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people

I do not recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
People with disabilities
Pet owners
Romantic getaway
Singles young
Tourists
My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

Right from the start was the worst. Too far off the strip no shuttle for reg people to town charge for guest to valet park no place to eat after midnight, not given room asked for and my sister was given their room on the other floor just a rotten time and will send a letter of complaint to the trump company. Never again and will tell everyone that i can the same. We looked so forward to this stay. And it was bad.....

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Nov-06-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I do not recommend this hotel for:
Families with young children
Romantic getaway
Tourists

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

My sister and I went for a sisters weekend, we wanted a nice getaway. 1st room wreaked of chlorine, front desk said they would meet us at 2nd room to make the change but never came up, we had to schlep back down to the front desk. There was no flip flops at the spa and a huge roach had to be killed in the spa dressing room!! This hotel was definitely not up to the standard I was expecting from a Trump property and we will not be staying here again.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear all this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Oct-19-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino


I stayed here because of:
Casinos
Restaurants
Shopping
Spa

My age:
35-49

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
No way

The staff was awful, it was just a big mess about our reservation. When I booked my room I took the 20 dollars bonus (which included free breakfast, free spa, free parking) when I get to the hotel I did not have any of these. It was "buy one, get one free" That was lying to your customer and this is not good for the reputation of your hotel, moreover the staff was just horrible. I do not think that we will come back and I am going to pass the word at my country club that this hotel is not for us.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Oct-16-2008

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people

I do not recommend this hotel for:
Great pool
Internet connection

I stayed here because of:
Beach

My age:
18-24

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
Maybe

This was definitely not what I had expected.

The first morning I was too late to discover that no bath towels were in the room. I ended up drying off with two hand towels and a wash cloth. When I asked one of the service people about the absent towels; "All you had to do was call, dude. We would have found some."

The room staff was also "overly active" in the bath, completely re-arranging the contents of my toiletries bag on the vanity, including placing my toothbrush bristles down on top of my hair brush.

The final straw was the disappearance of empty hangars I had packed and hung shirts on in my 2-suiter.


The casino "slot dollars" package was a farce. No one at the signup counter bothered to actually say it had to be used ON THE DAY OF CHECK-IN. But, be forewarned, Cinderella, if you check-in at 900p, you have only three hours left in which to use those house dollars.


At least the Trump was an easy cab jaunt(not walkable) to the Borgata across the parkway which was my actual destination.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Sep-12-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people
Singles older

I do not recommend this hotel for:
Families with teens
Families with young children
Romantic getaway
Singles young

I stayed here because of:
Casinos

My age:
35-49

Traveling with:
Just me

My visit was for:
Leisure

Would I stay here again:
No way

This hotel was very disappointing. The woman who checked us in was not informative in any way nor was she pleasant to deal with. As we entered our room, one bed had a huge stain on it and the closet and hairdryer were broken.

The only perk to this hotel is that it is near the marina where we went on a happy hour cruise. If you desire an interesting nightlife staying at the Trump Marina is NOT in the prime location for that.

This hotel is best for those of an older age bracket.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Comments:
- I am sorry to hear this. Call us next time and we will make sure to take care of you.

Was this helpful?

I visted here on:
Aug-14-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Older people
Singles older
Tourists

I do not recommend this hotel for:
Business
Families with teens
Families with young children
Honeymoon
Romantic getaway
Singles young
Tourists

I stayed here because of:
Beach

My age:
18-24

Traveling with:
Business associate

My visit was for:
Leisure

Would I stay here again:
No way

It is truly one of the worst and remarkably expensive hotels I have ever stayed. This hotel does not have any chance to have even slight comparison to any decent hotel in Las Vegas. In addition, even during the Saturday night all restaurants and businesses were closed?! Plus there was the smell in the room?! For such rate, bathroom was remarkably unsophisticated – similar to some cheap motel. Very truly did not like that hotel and would never recommend it to anyone!!!

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jul-19-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I do not recommend this hotel for:
Business
Families with teens
Families with young children
Great pool
Honeymoon
Internet connection
Meetings
Older people
People with disabilities
Pet owners
Romantic getaway
Singles older
Singles young
Tourists
My age:
35-49

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

The best thing about this hotel would have been the pool. This hotel and casino was so far away from the boardwalk; it took us 45 minutes to get to the Boardwalk using the Jitney. Housekeeping did not come to make the beds in the room. There was no reasonably priced restaurants inside the hotel or outside because you were too far away from everything. Most of the entertainment (like the nightclub) is only open on the weekends; so for those staying during the week; you will not benefit. I would prefer one of the other Trump hotels and casinos.

Thank you

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jun-15-2008

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Business
Families with young children
Great pool

I do not recommend this hotel for:
Honeymoon
Romantic getaway
Singles older
Singles young
Tourists
My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

The check-in was not until after 6p.m. The only resturant that was open was the buffet,for breakfast and supper.Maid service left us no towels in the room and when you spoke with the maid on the floor she only smiled as she did not speak English.We were very uhappy and our next trip we will stay on the boardwalk.The marina and bar were great as there was a band and light foods,other than that forget it.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jun-17-2007

Would I recommend this hotel?
Most likely.

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Great pool
Meetings
Older people

I do not recommend this hotel for:
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
Maybe

The Ethernet connection did not work. There was no desk or table in the room on which to place a laptop although there was a useless couch by the window. In the shower, the basket holder was pulling away from the wall. There were no convenient 110V outlets for plugging in cellphone rechargers. I forgot to bring my razor, so I called housekeeping and they said that I could buy one at the gift shop. There was only one choice of disposable razor at the gift shop and when I used it to shave, it was the worst razor and the most painful shave that I have EVER experienced!

We needed to go to Atlantic City for a convention and booked very late. Trump Marina seemed to be the best hotel that we could get into, but I would never stay there again even though it was fairly cheap.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Jan-22-2007

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I do not recommend this hotel for:
Business
Internet connection

I stayed here because of:
Business

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Business

Would I stay here again:
No way

The hotel needs a lot of work to make it look better. It's been neglected for a very long time. I didn't know how far it would be from the Boardwalk and that made it very inconvenient. It's just not a very appealing facility. The buffet is a joke. For $17.99 there weren't many good selections and it's no wonder why the restaurant was practically empty on a Thursday night. It's kind of inconvenient getting from the parking ramp to the hotel lobby. You have to drag your luggage up an escalator. I didn't see an elevator.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Nov-14-2006

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino


I stayed here because of:
Casinos

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

i was very upset because of the room i was assinged to. The bathroom was horrible. I was garanteed a king size bed and was not given one. I ordered food twice from rooom service and the food was not enjoyable. I ended up spending most of my stay at the tropicana. I even checked out a day earlier. I think the for what we paid for this two night stay this was a waste of money. i Went there for my birthday and I did not enjoy your hotel. The only thing that was a little better was the casino

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Oct-20-2006

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Meetings
Older people
People with disabilities

I do not recommend this hotel for:
Families with teens
Families with young children
Honeymoon
Singles young
Tourists

I stayed here because of:
Beach
Entertainment

My age:
25-34

Traveling with:
Spouse / significant other

My visit was for:
Romantic getaway

Would I stay here again:
No way

The room smelled. The chairs had stains on them and there was a rattling noise that woke me early in the morning. We were not allowed to bring the baggage cart up to our room wihtout a bell boy. Signage was not clear for entrance and parking, etc.
On a positive note, we did like the view of the marina from our room, unfortunately we did not want to stay in our room any longer than we had to. Internet access required making arrangements with an alternate provider...too much of a hassle, they need to either provide the service free of charge or have the ability to access and charge your room without going to a third party.

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
Sep-21-2006

Would I recommend this hotel?
Yes!

My ratings are:
 Value
 Rooms
 Business
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Families with teens

I do not recommend this hotel for:
Honeymoon
Internet connection
Romantic getaway
Singles older
Singles young
Tourists

I stayed here because of:
Beach

My age:
50 plus

Traveling with:
Spouse / significant other

My visit was for:
Leisure

Would I stay here again:
No way

I made reservation on line and when I arrive at hotel to check in I was told that they had to place a $300.00 hold on my card. I was very upset and at time of check out I know I stood in line about a hour waiting and waiting. There was only two associates checking customers out and they were taking their sweet time. This was my first stay at this hotel and the rooms was not as nice as the interent showed it to be, for the price that I paid I could have went to a four star hotel and paid a small difference and had a wonderful time.

Thank You!
BABY DOLL

This customer's view does not reflect the opinion of Atlanticcity.com Inc.

Was this helpful?

I visted here on:
13-Aug-05

Would I recommend this hotel?
No way!

My ratings are:
 Value
 Rooms
 Location
 Cleanliness
 Check in / front desk
 Service
 Casino

I recommend this hotel for:
Pet owners

I do not recommend this hotel for:
Families with young children
Honeymoon
Romantic getaway

I stayed here because of:
Beach
Casinos
Entertainment
Shopping

My age:
35-49

Traveling with:
Family

My visit was for:
Leisure

Would I stay here again:
No way